# Keep the mountain weekends. Leave the hosting to us. Your mountain home should still feel like your escape. The guest questions, turnovers, and day-to-day details take time. We handle the hosting work with a plan that makes room for your own stays. [Let’s talk about your home](https://www.winterparkhost.com/#plan) ## Areas we serve Winter Park, Fraser, Tabernash, Granby ## Services ### Cleaning & turnover coordination Cleaning, restocking, and turnover coordination bring the work between guest stays together, so preparing the home is less for you to organize. ### Property checks & maintenance Property checks help identify items that need attention. Maintenance coordination keeps the next steps connected to the care of your home. ### Reservations & guest communication Reservation support and guest communication give travelers someone to ask about their booking and the details of their stay. ### Arrival instructions & guest support Personalized arrival information, directions, and maps help guests find their way and understand how to settle into the home. ### Photography, listings & pricing Photography and listing presentation show the home clearly. Pricing considers historical patterns and seasonal demand. ### Monthly financial statements Monthly financial statements bring the financial picture together so you can review how the home is performing. ## Know what comes next ### Start with your home. Tell us how you use it, what you hope for, and what feels like too much work right now. ### Look at the whole picture. Discuss property fit, earning assumptions, services, and fees. Put the practical questions on the table. ### Take the next step together. If the plan feels right, agree on the preparation and handover before listing and welcoming guests. ## Company leadership ### Brian Brown, Director of Business Development Your goals and questions are a useful place to start a management conversation. ### Denise Turner, Owner & Operator Company leadership with a background in property management and hospitality. ### Joseph Cox, Owner & Operator A property management background grounded in people and care for homes. ### Jeannette, Owner Relations & Guest Services Manager With more than three decades of experience in hospitality, owner relations, and guest services, I’ve built my career around creating meaningful relationships and delivering exceptional experiences for both homeowners and guests. I support properties across Bend, Monterey, Palm Springs, Santa Barbara, and Winter Park, and one of the things I enjoy most about my role is the opportunity to work with such incredible destinations. From the mountain lifestyle and outdoor adventure of Bend and Winter Park to the coastal beauty of Monterey and Santa Barbara and the vibrant energy of Palm Springs, each location has its own distinct personality and charm. I appreciate the unique experiences these destinations offer and the homeowners and guests who make them so special. I believe the strongest partnerships are built on trust, communication, and transparency. My goal is to help homeowners feel informed and confident by providing dependable support, clear guidance, and insight into their property's performance and operations. Whether discussing financials, navigating agreements, or answering day-to-day questions, I strive to make ownership as seamless and rewarding as possible. I also genuinely enjoy working with guests. From the first inquiry through check-out and future stays, I take pride in creating memorable experiences and making every guest feel welcome and cared for. Whether they are planning a luxury retreat, a family vacation, or a special celebration, I am committed to delivering personalized service every step of the way. What I value most about my work is building lasting relationships. I enjoy getting to know homeowners, understanding their goals, and serving as a trusted resource they can rely on. My commitment is to ensure that every homeowner and guest feels valued, supported, and confident that they are in good hands. ### Ersula Fabian, Guest Operations Manager Guest operations support with a focus on communication and the details of each stay. ## Owner questions ### What is included in your vacation rental management service? We coordinate listing presentation, pricing, reservations, guest communication, cleaning, restocking, property checks, and maintenance. Monthly financial statements help you follow the home’s performance. Your management proposal sets out the service scope and which costs are included or billed separately. ### How much does vacation rental management cost in Winter Park? Management pricing depends on your property and the services agreed. Ask for a property-specific proposal that separates the management fee from cleaning, maintenance, supplies, and other expenses. That gives you a clearer comparison of both the cost and the work covered. ### Who coordinates cleaning and maintenance between guest stays? Cleaning, restocking, property checks, and maintenance coordination are part of our management service. Your property plan should identify routine care, any specialist services, and how additional work is approved and charged. ### Can I still reserve my vacation home for personal stays? Your own time at the home belongs in the management conversation from the start. Share the dates and seasons you want to keep for yourself so the rental plan can account for them. We’ll discuss how owner stays fit with existing reservations and your goals. ### Can I change property managers if I already have future bookings? A change of manager starts with a review of your current agreement, upcoming reservations, listing setup, and property access. Discuss existing guest commitments before making changes; reservation and review transfers depend on the platform and how the listing is held. ### What should I check before renting out a Winter Park condo or home? Begin with the exact address, the requirements of the governing local authority, and any HOA or condominium restrictions. Review applicable registration, licensing, and safety requirements before agreeing on a rental plan. Requirements for one town do not automatically apply to the surrounding area. ### How does seasonal pricing work for a Winter Park vacation rental? Pricing considers seasonal demand and the dates your home is available. A useful rental plan looks at busy periods and quieter weeks alongside your own stays, rather than treating every night alike. We can discuss those assumptions with the property’s features and your goals in mind. ### Can I discuss an income estimate for my vacation rental? Choose Revenue projection when sharing your inquiry. A useful discussion considers available nights, seasonal demand, pricing assumptions, fees, expenses, and the dates you want for personal use. A projection is an estimate with assumptions to review together. ## Realtor partners Discuss property fit, management, personal use, and the assumptions behind a projection. [Realtor partners](https://www.winterparkhost.com/realtor-referral) ## Talk about your home Share your property address, bedrooms, and goals. Choose property management, revenue projection, switching managers, or realtor partnership. Review your request before sending it. 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